DO NOT USE THIS COMPANY UNLESS YOU LIKE TO WASTE TIME AND MONEY. I paid £129 for an engineer to repair my Fridge Freezer. Get a full refund if not repairable. Engineer came, spent 10 min telling me there was nothing wrong. (Fridge was getting warmer) did nothing and left. I week later the fridge and freezer stopped working. Engineer came. Shook his head said too big a job for me needs specialists. It’s the condenser. Off he went. 4 weeks later I’ve rang twice, waiting 20 min to get through. Which I am being charged for. Told they could not mend and the machine was badly installed. I disputed this as put in 8 years ago by a professional. Said an engineer would ring me. Guess what no phone call. I have today asked for a refund only to be told I would only receive £84 as the engineer did call. Wonder how long that will take to get to my bank. I have since arranged for another company to call, having been told by them that the fridge freezer should last at least 15 years. A repair will be be made next week. DO NOT USE THIS COMPANY THEY ARE ROGUE.. AND DONT CARE. wish I had looked at reviews before going ahead.