I don't know where to begin if it's with the cancellation of an appointment due to someone at repaircare not having taken down the letter corresponding to our flat or the lies I've been told, or having been made to hold for 20 minutes to then have the phone picked up and put straight back down. One thing is clear: i won't be using repair care again and to have messed around a where family with two kids who really really needed help with their washing machine as the mountain of washing just kept growing is just unbelievable.
5 years ago
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