I've have nothing but good things to say about this company. The quality of the products is sooo high, I'm obsessed with the glitters' sparkle, the colours are gorgeous and have sooo many shades and the customer service is brilliant. The beginner kits are great. I've done a couple with my 9yo (under constant supervision). They're easy to use, contain everything you meed and the directions are easy to follow. We're expanding now to the beach comber kits 🙂 Delivery is quick, even over the very busy Xmas period. I have reached it a couple of times with questions about the products, delivery queries and once about a problem with delivered item. In every case the response has been quick, the information spot on and any actions needed are done within 24hrs. You really can't ask for better.