I started buying Revgear in 2004 when I first started getting into Martial Arts. All of us always used Twins Gear or Revgear, and now that I have a son, who is 5 years old, I got back into it mostly because I wanted him to be in martial arts at a young age. I broke out my old RevGear Elastic Cloth Shinguards from 2004 ... guess what they still work and are still elastic which completly surprised me. I bought some new ones recently (only I upgraded for the ones that have the extra gel padding)... for my kid, turns out they were the wrong size but I figured heck he will grow into them. Upon putting them on him I noticed the elastic strap immediately broke off, it literally was just barely sewed on ... the other one is fine. I notified RevGear and told them I wanted to send them back but i did not want a refund I just wanted the one replaced. But they would not accept and instead just sent me a new set and let me keep the others. That was pretty cool, especially when you consider that the strap just needs to be re-sewed and it would be just fine. Thanks RevGear. Honestly, I know your business matters to you and want a good reputation, but even if you didn't let me keep the broken ones (which are easily fixable) I still would have been a repeat customer. I have always loved your gear and have found it very reliable.