Isabel Barrios
iPhone screen shattered two weeks after repair following normal use. Despite the slic sales and marketing assurances concerning quality and the three month warranty, when I returned REVIVE Lab simply wasn’t prepared to even consider that the repair might have been faulty, when pressed over the warranty and shown that the fracture initiated from one point at the side suggesting a defective screen, a feeble offer was made to send the phone for assessment but they stated that it would be very very unlikely to show that any repair they did could possibly be substandard and so quite clear we’d waste our time sending it for assessment. I subsequently had the phone repaired for half the price. REVIVE LAB is an over priced service with an arrogant attitude to customers. They have no intention of ever accepting they could make a mistake or that there could ever be a flaw with their materials. Neither Apple nor any other professional/responsible service provider would express an attitude like this. Even the best product can from time to time suffer defects, but not REVIVE LAB. Quite simply dishonest and disreputable and I’m sure trading standards will eventually catch up with them.
5 years ago
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Revive Lab has a 4.8 average rating from 74 reviews

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