When I first contacted Richard Nelson LLP I was not entirely sure about the legal assistance I required for my situation. However, a few short questions from the reception/administrator put me in touch with Richard Etherington. Richard was not only knowledgeable about the issue I was facing but also provided me with the confidence of his expertise that I physically and mentally became more at ease. Richard, along with paralegal Lily Nutbrown, conducted themselves with superb professionalism with my case and communicating with me throughout this ordeal. If only ALL professional legal people would be like this! Thank you Richard E. and Lily N. for making a difficult situation easier to deal with and with the right legal outcome.