From first contact to last contact the representation received has been incredible. Jacqui has been very professional and honest aswell as sympathetic and considerate throughout the whole journey. We entered into a very worrying and stressful situation but from day one we have been reassured and supported through the whole process. I can’t thank Jacqui enough for all her to time, patience and dedication to get us to the positive outcome we hoped would be coming. I wouldn’t hesitate to be represented by Jacqui in the future should we need it. Thank you Jacqui, we are forever grateful.