Ian Cranefield’s knowledge of the law in the area of Elderly Abuse has stopped nothing short of saving my elderly mother. We found Ian through ‘Action Against Elderly Abuse’ after being previously advised that Mum’s case was ‘Insurmountable’. Ian’s expertise proved that it was anything but! He was excellent with Mum always addressing questions to her, checking she had an understanding and that she was happy with all he proposed. Ian secured a settlement for mum that we had began worry was never going to be attainable. She is now financially independent again and can put this stressful time behind her. We can not thank him enough. We will always remember and be grateful for everything he has done. David & Jane Knight