The ordering, and reordering process is simple, and great. My one complaint about the company is its shipping practice. Rocket Rx is as discreet as a person walking into a dark room and turning on a light. The return lable reads Dr. Andres Way and you can hear the pills rattle in the bottle within its blue bubble wrap packaging. I did'nt want the wife to know, she got the mail, the gig was up, very humiliating. I know packages can be delivered without a return, I've seen them, but the blue bubble wrap will give it away when seen now. That was my second or third reorder and may be my last.