The website was easy to navigate. I found the exact items my daughter had chosen on her Christmas list. The prices were comparable to other sites, but receiving a free Nomination Charm Tool was a definite plus! Online payment was simple. I received emails notifying me that my items had been despatched, and delivery was fast. On Christmas morning, I will have a very happy daughter when she unwraps her nomination bracelet and the first charm she has chosen! I would definitely recommend R.O.K. Accessories to everyone.