Recently bought from Rolab and the delivery packaging and customer was excellent. Always unsure of trying a new company but I needn’t of worried. It’s a gift for Christmas but obviously I had to test the hover board out. It worked perfectly and I even managed to stay upright. It’s going to be a lot of fun at Christmas and with Rolab warranty not starting until Christmas if is even more of a bonus. Really recommend purchasing from this company. 😀