I bought this on behalf of my 10 year-old son who wanted a Hoverboard for his Birthday. After much research on my part, I created a shortlist of which Rolab was one. My final decision was made due to the fact that Rolab have UK offices and from the great reviews that Rolab had from other customers. I was not disappointed! The Hoverboard arrived next day and was very easy to set up and use. We decided to purchase a skin for the Hoverboard and that was also a very easy order/delivery. I have a very happy 10 year-old, so I am a happy parent! Thanks Rolab!