I was very impressed by the service from Rolab. Their website was laid out well and from the moment I ordered my hoverboard I was kept up to date with the expected delivery time and the name of the driver who would deliver it. I was also very glad of knowing the delivery slot so I could keep the gift a secret until the day of my kids birthday. Thank you Rolab, I have already recommended you to a few friends. My daughter would love to win another hoverboard like her brothers