Most times the packets are Fine, although a bit pricey, ingredients good; but recently I have had one or two of the Almond pkts with burnt pieces, large pieces stuck together & a small amount of nuts with hard dry cranberries. Certainly not 10 servings in each pkt. & impossible to order a Kilo packet of anything. It annoys me that, after paying full price online, I immediatey get an offer of pkts at a discountd rate if I add to order. Also thee is always an incresing discount for "more than 3 or 4 or 5 pkt."....but no code given & it is not deducted at checkot.