Very friendly staff. Great location. Sauna facilities were great. I booked for myself for a relaxing experience and it was great. My private sauna cabin had a huge changing/ relaxation area wit free tea, coffee and water. And a mini bar with beers, wines and soft drinks. The sauna itself was pretty big. You could probably fit about 4/6 people in there. It has great views over London and a private shower with toiletries. There is also a cool down area outside. Very well thought out space. Great for both individual, couple or group trips. Highly recommend. Nothing better than having a wee cold beer in hot sauna while watching the trains go by.