James Roxburgh
Went there on Sat the 23rd of Feb for dinner. The table was booked for 7 and a party of 8. First off the table was not in the main eating area but off in a sidebar which had non-eating traffic going back and forward to the bar. We arrive promptly at 7 but did not receive any menus until 10min later. The full party ordered starters/mains + drinks. The drinks did not arrive until 7:30 and the starters were put on the table at 7:55. after chasing them up with the staff. At 8:35 pm after the starters had long been finished we had to ask about the mains. Again they had to be chased up and started to arrive at 8:45. Add to this they actually forgot to bring one and we had to raise with the staff, or lack off. To be fair the place was busy with diners and a function so I would have expected a slight delay but not to the extent we had to wait and chase food up. As for the food itself when it eventually arrived no one had any issues, not the best I have had or the worst. Having to wait an hour and forty-five min for two courses is extremely poor.
Posted 1 year ago
https://royalhotelcumnock.com/ is rated 2.00 based on 1 reviews

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