The Rugstore webpage was easy to navigate. If you are certain you know what colour/style you want then it's a doddle. Having received my order I would say that the picture on the web is a good representation of the colours on the rug. I ordered 2 rugs and 2 non-slip mats to go underneath. The rugs are excellent quality and look good on the floor of the bedroom - one either side of the bed. The non-slip mats enable you to move the rug for cleaning without having to lift them up each time, but stop you from sliding across the floor when you step onto them. E-mails from Rugstore let you know what stage your order is at and you can track it if you want to. Delivery was quicker than estimated and the rugs were packed well. All in all a good experience. I would shop with them again.