Firstly I need to say a massive thankyou to Tracy and her husband for all the help they gave us.our daughter is doing the Rome marathon and needed proper running shoes. We heard of this run shop and thought we should take our daughter and see what she finds. Wow wow wow the customer service was outstanding. They tried several running shoes on our daughter and also made her run on a machine and videoed her to see what shoes were best for her and we were amazed just how a wrong running shoe can affect your feet. Now she has a proper running shoe for her feet and for the way she runs. They were so helpful and I definitely will be buying all our running shoes from this shop from now on. I even went back in after a couple of days and bought my husband some and he said its like he is walking on air. They truly are amazing.