Absolutely dreadful company! Avoid at all costs!!! I had new windows installed but was already broken. It’s been an absolute nightmare trying to get this company to put this right. Numerous phone calls to only be met mostly by terrible customer service. At one point, I was told I’d have to pay for the damage! The day they were meant to install - they never turned up! At the second appointment- they broke the new pane of glass. Today, 21 Oct - they weren’t meant to install the new glass- I was told this morning the parts were unavailable! Though I called the night before to confirm the appointment! And I’ve now been told that they won’t visit till the 3 jan 2022!!!! It’s been an unpleasant and awful experience from start to finish