I would put minus star if I could. Stay away from this company. The sale man was full of lie. Installation was unsafe. Big damage to the property during installation and no fix was done afterwards. Fitters & their manager tried to avoid replacing faulty product during installation and push me to use warranty in the future. Fitter tried to push me to sign completion form even before I saw the most expensive piece of the product - front-door, not to mention its installation, when being questioned, fitter said his manager pushed him to do so. Customer service was difficult to reach, and didn't help even if the phone got through. Initially I thought it was just bad luck with the fitter, but after interacting with two managers from the depo, I realized the company is systematically rotten.
The attached photo is how the window looks like after 5 months' installation. And it's only one of the many problems they've left.
3 years ago
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