Initial installation of green on white windows and doors was 24/3/22. On installation day they had not brought green windowsills to match. These were eventually fitted 4 weeks later after being re ordered as used 9n another job, but the end caps had not been ordered. Further visit arranged but engineer didn't turn up. Eventually after numerous calls and emails was told engineer had to go home. Further visit arranged direct with manager at service centre. No one turned up again. No communication giving reason. Again contacted customer service who has been unable to make contact with service centre through internal channels. Happy with windows and door. Not happy with after service. If you use Safestyle withhold some money untill your installation has been completed in full.