Terrible customer service. As soon as the paper is signed and they know they have a sale they do not care. As a single female I was bullied into signing for work I was not happy with by the installers. They said to worse what was wrong in the sheet and it will be corrected within 2 weeks. 3 months later and a weekly phone call us got nowhere! The depot manager came to look at the windows and agreed 8 panes of glass need replacing as they are not fit for purpose, and all the windows need taking out and re-fitting as there is rotten wood left surrounding the frames! Half the windows don’t open properly, and every week when I phone I’m fobbed off with ‘the depot is relocating’ therefore nothing can be done and no one can be contacted!