I had a back door fitted to my ground floor flat by Safestyle at the beginning of June. Fitter did a good job but locking was faulty. Another fitter came within 2 hours and sorted out the locking. However I have never been able to shut the door so I can lock it without really having to slam the door. I have been in touch with Safestyle but cannot get anyone until mid-August. A bit worried that locking mechanism may fail. I am having trouble with my upstairs neighbour who is complaining about the noise of the door shutting.I am having to leave the door unlocked during the day. I am a 77 yo lady and I don’t really need this. I think this is very poor after sales service.