Safestyle UK customer sevice is non-existent!!. I selected the glass that I wanted for my £2500 front door with the sales man (who is Cleary incompetent to do his job from my experience). The glass was fitted and it WASNT the glass I had chosen!! The glass which was fitted is a floral patterned style, which my nan would like, which I clearly specified I didn't want. While the door was being fitted the trim was broke, which meant I had to take a day off work so they could come and rectify it. While the door was being fitted the door was going back in the original place, which wasnt the plan!!?? Also I asked for a thumb lock and I never got that. The salesman hadn't put it down in his sheet, so I NEVER GOT A THUMB LOCK??!! So many errors at my expense!!. I mentioned the glass to the engineer, who advised me to call customer services. I rang customer services telling them this WAS NOT the glass that I had selected and their response was "you have signed a contract so there is nothing that we can do, you should have read the contract properly". REGARDLESS OF THE CONTRACT , THAT ISNT THE POINT, THE POINT IS I DIDNT SELECT THE GLASS THAT WAS FITTED!!!???. WHERE IS THE CUSTOMER SERVICE HERE??? I am now left with a glass that I didn't want and SAFESTYLE UK are not interested because they have my money!!! I will never use safestyle again or recommend to any of my friends/family. I now wish that I had gone with a smaller company who do have customer service.