john douglas dougill
hi i recently 22/03/19 had 7 windows exchanged by safe-style the 3 contracted out self employed guys that did the job left a lot to be desired they came 8am friday put dust sheets down that had lots of previous waste materiel from other jobs. They removed four frames by 1pm saying we will come back sat to finish the pointing & re-cladding/capping pvc on the inside frames then around 2-30pm they decided to stay back friday couple of hours to finish, the last couple of hours they just rushed things outside sealant in white looked awful i previously had brown due to dark brickwork looked much better.inside sealant not that good, when my wife asked why are you using soft broom to sweep debris off carpet we haven't got a vacuum, they never bothered to clean up outside garage roof had lots of foam old window sealant bits of brickwork tissue pieces of broken pvc etc on front garden we have coloured chippings they just trod waste coach-screws foam debris into the chippings it was a disgrace we got half a carrier bag of waste from garage roof & front garden.As i say a good product spoilt by poor workmanship to detail having been rushed the fitting should have been done over 2 days in my opinion looking at the rest of the outside pointing they used to much colour die in the cement never wiped under the window sills clean of surplus pointing a poor job by that team of so called fitters.By 5pm they were off i re[ported it to safe-style who said sorry we will send a maintenance engineer out on april 18th to repair the faults also change 3 brass handles on lounge window that should be chrome like the other handles. Overall a poor rushed job 5 out of 10 is to big an appraisal not a very happy bunny or customer, will not recommend them or use safe-style ever again they are one big con-merchant company ripping customers off with poor so called shoddy work and a overpriced product.We would have been wiser to have used a local double glazing company to supply & fit the windows in the circumstances.
5 years ago
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