Appalling service.
Salesman turned up midweek as arranged with a tablet he couldn’t log into because he’d been “off work sick”. He was unable to do any part of the process for quoting or showing or discussing any options. Ok, so technology can go wrong.... fast forward to Sunday afternoon at our newly arranged appointment time.
Phone call received at the time of the appointment to say our salesman is running 20 minutes late. 40 minutes later we call the number we had received our call on and the man had no idea what we were talking about. 50 minutes after our appointment time our salesman turns up and makes no apology for his lateness. Out comes the tablet and, you guessed it, he can’t log in. After a short rant and a polite invitation to leave he finally gave a brief apology.
I am fuming! Such a lot of precious time wasted 😡
6 years ago
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