Windows are lovely but if you have an issue as we have it is a nightmare!!! Firstly getting through to customer services is near on impossible, 3 hours in total one day I was on hold. The day we had the windows fitted i noticed the bathroom window wouldnt shut , I refused to pay until fixed , it was fixed quickly...so i paid. 5 days later we noticed the silicon was dripping off the 2 front bedroom windows. We have been told they cannot come & fix this until January 10th!!!!! I would not recommend this company at all. What a way to treat customers as soon as you have thousands out of them!! 7 weeks to come fix an issue that is not our fault & appeared only 5 days after fitting. Disgusting!!!