Possibly the worse fitting and customer service experience
Possibly the worse customer service and quality of work we have EVER came across.
We had our doors fitted several weeks ago, they were unable to finish it of on the day due to missing trim.
Not a problem, it was going to be fixed the next day.
It has now been over 3 week, nobody came, customer service team did not take our complaint seriously, we were promised a call back several times and nobody called once.
Our door is still being left unfinished.
Not sure if we can show pictures here but it looks horrible and the door frame installed has also been left damaged.
We would never recommend them to anybody who values good quality work and comprehensive after care service team.
Please avoid or only agree to pay once you're fully satisfied.
So far, they took all the money for a job that's not finished at all.
Reported to trading standards.
Hope this helps,
Daniel
4 years ago
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