Poor customer service and after care. One of the hinges snapped on the door, 1 year after the installation! Unfortunately it was during the corona virus so no one could come and fix it (which i understand) because everything was shut, even emergency repair team, said it's not an emergency. I had no choice and replace the hinges myself, otherwise we could not use the door at all. I called today Safe Style to ask for help, only to adjust the door and I've been told that, i broke the warranty terms and i should of call them earlier. I tried to explain that i have tried to contact them a month ago, but quite arrogant lady, kind of told me off. Well, definitely i'm not going to use them again. Not great quality product, even worst customer service.