Ash came out to give me a quote for a new door and window 10 days ago and I've heard nothing since. Considering Coronovirus is about, he walked straight into my house without asking and when I asked him to stand outside his entire attitude changed. He measured the door and gave me a price but I said you've not seen the window yet. He thought I meant the tiny window above the door, not realising that was included in the door frame and thought a separate thing. My confidence in him went to zero. He was quite pushy and wanted me to sign there and became quite indignant when I asked for a written quote so I could compare to others. Needless to say, I won't be having them back if this is the service to begin with.