I made two separate orders, two days apart. Both were at what I felt was a fair price, delivered promptly, and exactly what I ordered. I will say I thought I was ordering the Eley black coated 22 bullets, but if I recall correctly, this confusion resulted from Eley's description of the product, not Saint Barb's. I received an email at almost every step of the process, but again there was a weird moment when I didnt get an email confirming the order. I got one when I placed the order, and then one in s hort time saying it had shipped. The delay made me think there was a problem with my card. On the whole though, everything was fine and I will use them again.