Absolutely terrible service. I bought some trail running shoes for ~£100, and they lasted less than 50km total. I tried to contact them about a potential manufacturing fault, but their customer service is the worst I've ever experienced. I spent over a month speaking to at least 6 different people, because they kept asking for more pictures of the shoes. I think they have a problem receiving email attachments, which I tried to explain to them but to no avail (since I'd be passed to a different person each time). All-in-all, £100 a lot of time wasted dealing with a company that doesn't care at all about their customers. Would recommend literally any other company for build quality/customer service