The website is easy to navigate. Lots of help & information on choosing a product for your specific skin type/problems, etc. I also particularly like the videos giving clear instructions on how to use the products. There are so many choices in the marketplace today, for skincare products, these videos helped make my choices a little easier. I don't live near a Sarah Chapman clinic, however, with all these expert tips and help it felt like I had a beauty therapist in my home to guide me through the whole process. I am looking forward to buying more products. Thank You.