We want to buy cheaper tickets and your app displays the lowest fares available, which is a great feature. However, the situation changes when you add service charges of around 7–10%. This raises the question, why should a customer buy through your platform instead of going directly to the airline?
Consider earning your commission from the airlines rather than charging the customer. If you're already receiving compensation from the airlines then charging the customer as well doesn’t reflect well on your business model.
2 months ago
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