Time and time again I have selected this service and had a smooth journey at the airport. Rates are almost same at direct airline purchase. Refund policy is simple and upfront. I got stuck during this war time may 7-10 2025. The people at CS were trying their best to accommodate everyone. They were courteous and provided all answers…I felt assured that my money will not go down the drain hence got wallet refund. Eventually got a flight and I am back home. Thank you to the team and everyone who worked during an on going war situation and got stuck with displaced customers.