I booked a ticket with the option of Sasta Refund which states that I can get a full refund in case of cancellation and no charges will be applied on change of date. When I requested a change in date after multiple calls on the helpline they refused to change it for free and charged me extra for it. The fee I paid extra for adding a full refund and free change date was just a scam and later paid again for change in date. This is a very similar scam to what makemytrip is doing.
4 weeks ago
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