Nicole
WAS CONNED INTO PAYING 28 DAYS WORTH OF INTEREST.....took out a loan previously first time with satsuma, I rang up to pay a one off payment of £70 the loan was for £350 found out the balance had come down to £630 which was fine as I didn't have any intention of going through the full length of the loan time I originally requested...think I requested 12 months or so maybe less. I rang up the same day again to ask what the balance would be to me if the full owed amount of the £350 loan minus the £70 one off payment I made and of course plus the accrued interest upto that date! I was told I would be given a settlement figure that was valid for 28 days and included the interest for that 28 days! I wanted to pay the loan off that day I rang up to get a settlement figure and NOT 28 days later...I feel conned out of my money. I have never paid interest in this way after I want to settle the balance off. I felt forced to pay 28 days worth of interest , I have been with a few pay day lenders and this company has got to be the worst I have been with...I will NOT be returning for a loan in the future. This service can lead people into having serious debt problems and that is down to YOU Satsuma! Also had to phone to pay a one off payment! couldn't do this online...more money to satsuma!
5 years ago
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