Couldn't ask for a better service - no problems at all!! Would definitely buy from them again. Originally purchased the same pc from laptops direct (as was £20 cheaper). However that was a disaster. Originally they said the pc would take 23 days to be delivered, then 10 days after the purchase they said the laptop was out of stock. Contacted them to get my money back took them 5 days to give me my money back. So then bought the same pc from save on laptops came within 4 days no problems at all!! Keyboard and mouse which came with computer also seem pretty good, as I thought they would just give the cheapest stuff they could find out.