I Purchased my Lenovo Y50 laptop online and had it delivered free in less than 48 hours. However the laptop arrived with some visible damage to the packaging, and upon further inspection the laptop was itself damaged. The damage was most likely caused as a result of mishandling during transit. I contacted Save On Laptops, the staff were very helpful. I offered to take it down to them, they checked the damaged laptop and once satisfied, gave me an identical replacement. I have since been using my new laptop with no problems. My first purchase and I would be happy to recommend you.