I'd buy your laptop from someone else. My Acer Inspire v3 was delivered with faulty touchpad (a common fault on Acers), but saveonlaptops.co.uk will not give me a refund, only a replacement which could have the same fault. They threaten you with handling charges if you return the laptop they don't find the same fault you do (if the fault is intermittent you pay, I guess). This company advertises that they have a real local phone number, but it is a sales hotline only, and it's absolutely impossible to speak to anyone about a faulty machine, they only offer email support - not even online chat. Two stars is generous - I guess they are a bit cheaper than some other companies.