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Mrs E
My gripe is not with Save on Laptops as it is too early, but the couriers they used for my delivery. Extra was paid on delivery to have on Saturday and the parcel was tracked, all seemed to be well it was within 15mins, When it did not arrive - looked back at the track only to find a posting, no one was at the address to sign, a card had been put through the letterbox with picture of said card in a steamy windscreen of a vehicle !!! no such card was in my letterbox and I had been near the door for at least 2 hours and at home all the time. Then a new posting to say it would be delivered between 9 - 22hrs on that Sat. it hadn't arrived by midnight - arrangement were made for following day - looked at the track it had my address 40 miles away and the van hovering around my address but the script of the track did seem to be OK and the parcel eventually arrived on time but this misinformation had cost dearly - many non-productive, expensive phone calls and about 6 hours of 2 persons time. TRACKING IS NO GOOD WHEN IT HAS YOU RUNNING ROUND IN CIRCLES and not a sole to ring with finger on the button!!!!!
8 years ago
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Save on Laptops has a 4.6 average rating from 2,682 reviews

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