First off, Parcel Force failed to complete a 'next day delivery' option which I paid for. I spoke to a different Save on Sales customer sales representative twice this week regarding a refund. Twice they promised a call back inside of a few hours of the initial call. They never did. If you make promises to a customer, keep them. Otherwise I may as well have paid an extra £50 and gone to John Lewis and avoided the sloppy service all round. I will not use this company again. It is not worth the aggravation.
10 years ago
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