Paid extra for two day delivery, product came 10 days later. When talking to customer service they were rude and unhelpful, I was told I hadn't paid for my product and then after checking my account Statement to be sure I had, customer service said they were looking at the wrong account. No apologies, no cohesion with the delivery company whatsoever so unable to arrange alternate drop off arrangements if I was not home, after a failed delivery 9 days after purchase. I took the afternoon off work to recieve the delivery. Joke of a service. Was starting to worry this site was some sort of fraud money scamming site. Was not re imbursed the money for speedy delivery and when asking about it was told there was nothing that could be done. Unsure why there is a customer service line at all.