Having ordered a present for my wife's birthday I received an e-mail stating that the item ordered in no longer produced and that my order had been cancelled and refunded. This meant that I did not have a present for my wife on her birthday! In communication with Savoy & Snook's customer service team I pointed out that selling items online which are not produced is disingenuous! I have ordered from else where and will think very carefully before ordering anything from Savoy & Snook in future.
7 years ago
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