Bought some Waterford crystal tumblers as a present. The presentation box they arrived in has come apart and they’d put it back together with sellotape before sending it to me. It looked awful and I was embarrassed to give it to my friend. They couldn’t send me a new box - it should never have left them in that state. They refunded me a fiver which is useless. Wouldn’t shop there again as even though they refuted it, it felt like their goods are ‘seconds’
6 years ago
Savoy and Snook has a
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