I was gifted a jumper as a present from my son. I wore it twice for a few hours and it started bobbling. I wrote to schoffel and they said to send it back to where it had been purchased, which I did straight away. William Powell sent it back to me saying according to schoffel the jumper wasn’t faulty (although I can’t wear it now as it looks worn and old) and sent me a bobble come with the returned jumper. I find this totally unacceptable for what is meant to be top in the league of county wear. I know I won’t get a reply from schoffel but I wanted everyone to know what bad after service and communication schoffel have.