The staff and manager were v v v honest, very helpful, very sympathetic when I returned my £200.00 raincoat jacket (which it was too small did not fit me at XXXL) for a full no quibble no hassle refund. It shows what a caring ❤ 😌 high quality of customer service. Hope they will notify me once they can try and find XXXXL raincoat jacket for me at some point in future. Good luck 👍 Please keep up the good work and high quality 👏 of customer services you strive to impeccable standards of high quality of customer care ❤ and services at all times. Thank you in anticipation.