Last summer, I ordered a Maclean of Duart Modern face mask and it looked great, but it was very small. It barely covered from the tip of my nose to the front edge of my chin. It measures 6 inches across and 4 3/8 inches top to bottom. I asked ScotClans customer service if it was possible that they sent me a child's size instead of the regular by mistake? A representative of the company named Nikki replied, "The mask you received is an adults regular, I've just measured my own which is the same I'm afraid." I wrote back: "That's disappointing to hear. I'm not a large person, so I went by the item's description, which said the regular would be ideal for most people, and the photo on your website, which shows the mask coming up just under the eyes and well below the chin. The one I have is very small compared to that image and pretty much useless for me to wear." I heard nothing further regarding any sort of remedy and decided it wasn't worth the trouble or expense to initiate a return from the United States. I would like to order other items from ScotClans but I'm not sure I want to take the risk that what I end up receiving will live up to what I see on the website.