Hi, placing the order was very easy but waiting for my goods was a different matter. website stated 4 weeks from placing my order. I received no notification at all from yourselves regarding this order apart from the very first email confirming my order. I waited 5 weeks expecting my order to be delivered but nothing.
I phoned scotclans only to find out that the tartan I had ordered was out of stock. When was I going to receive notification?
Doubt I ever would have!
I finally received my order after waiting 7 weeks with no apology at all.
Very disappointed in your service.
4 years ago
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