I have bought several items from scotclans over the years without any problems. I ordered a tartan throw on 6th June 2017 which has still not arrived. This order was a tartan scarf ordered on 4th November 2017. I phoned after a month to see where it was and was told there was a problem but because the first order had not arrived they would send a more expensive scarf.Sadly arrived after the last posting day for Christmas. Amanda has been very pleasant and polite and apparently the throws are only produced once or twice a year but maybe this should be made clear as I have now been waiting for seven months.